Please ensure you complete the correct form and send it to the correct address. The paper application service is not combined and therefore there are separate forms for lost accounts with banks, building societies and NS&I. However we appreciate not everyone can submit an online form and copies of the application form can either be printed from this site or you can contact us to request a paper copy be sent to you. Completing the application form online not only means that your application is processed more quickly but means that you can keep track of the responses received by banks, building societies and NS&I by logging into your profile. Nearly all of these are online applications. The online service is not affected by this change so you may prefer to submit your application using this link or contact us using the email address process over 8,000 applications per month. There will therefore be a delay in processing postal applications and responding to letters. Please be aware that the My Lost Account team has been temporarily relocated under COVID-19 business continuity arrangements. NS&I take similar steps in re-establishing contact with its customers. Banks and building societies do not set out to lose contact with their customers and it is not in their commercial interests to do so. Shouldn’t banks and building societies do more to trace their customers?īanks and building societies go to considerable lengths to trace customers - the extent depending on the amount involved - but where it seems clear that a customer no longer lives at the last known address, there would be a substantial risk to continue to send information about the account there.īanks and building societies use whatever information they have access to in attempting to contact their customer, but where these efforts are not successful, the account will be classified as lost. Banks and building societies, under the terms of the statute-backed scheme, will continue to undertake searches where account holders - or their legal heirs - come forward after the money has been transferred. Moreover, you will continue to be able to search for longstanding lost accounts through the bank or building society in question or through. Will I lose the right to my money under the unclaimed assets scheme? Where this is the case, banks and building societies continue to hold all records of your account in perpetuity and the transfer of such monies has no bearing on the rights of the legally entitled account holder to access their funds in the future.īanks and building societies only need to keep records of closed accounts (where all money has been withdrawn or transferred to another account) for six years after closure. In the event that an account does become lost, however, customers can reactivate the account or otherwise claim their money on application to their bank, building society or NS&I or by using the online claim form on įor how long do banks and building societies retain lost accounts?Īfter 15 years of no contact with a customer, monies may be transferred under the statute-backed scheme to benefit societal causes. Depending on the circumstances, banks and building societies may also undertake other forms of pro-active search to trace customers when they lose touch. This contact is normally in addition to other regular customer mailings. Eligibility to receive up to 25 sweat-equity hours if accepted to Atlanta Habitat for Humanity’s home purchase programĬlick here to register for the next Homebuyer Workshop.Banks and building societies have set procedures for trying to contact customers before they mark accounts as lost.
Eligibility to receive up to a $500 savings match after the successful completion of the program.Access to Atlanta Habitat for Humanity’s VGA scholarship program, with the potential to receive up to $2,500 for educational or career development activities.Access to Atlanta Habitat for Humanity’s Home Smart education program, which includes classes on financial literacy, health and wellness, and entrepreneurship.A personal financial coach for up to one year.A HUD-certified homebuyer workshop, which is often required to receive down payment assistance funding.This program will help you establish the framework for successful money and credit management to empower you to reach your financial goals. is a comprehensive financial literacy program designed to help prepare you for homeownership through classes and one-on-one coaching.
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